Privacy Policy
This Privacy Policy describes how ESAquotes.com ("ESAquotes," "we," "us," or "our") collects, uses, and shares information when you use our website at esaquotes.com (the "Site").
Information We Collect
Information You Provide
When you submit a quote request, we collect the information you enter into our forms. This typically includes:
- Your name, email address, and phone number
- Property address and property type
- Details about your assessment needs (purpose, timeline, property history)
- Any additional information you choose to include in your request
If you create an account on the Site (for example, as an environmental service provider), we also collect your login credentials and business information.
Information Collected Automatically
When you visit the Site, we automatically collect certain information through analytics software and similar technologies. This may include:
- Your IP address, browser type, operating system, and device information
- Pages you visit, links you click, and how long you spend on each page
- The website or search engine that referred you to our Site
- Your approximate geographic location based on your IP address
We use cookies and similar tracking technologies to collect this information. You can control cookies through your browser settings, though disabling them may affect how the Site functions.
How We Use Your Information
We use the information we collect to:
- Forward your quote request to environmental consulting firms who can service your area
- Communicate with you about your quote request or account
- Improve the Site and understand how visitors use it
- Analyze traffic patterns and measure the effectiveness of our marketing
- Detect and prevent fraud or abuse
How We Share Your Information
The core function of ESAquotes is connecting you with environmental service providers. When you submit a quote request, we share the information in that request with one or more environmental consulting firms in our network so they can provide you with pricing and availability. This is the primary reason we collect your information.
We may also share your information with:
- Analytics providers who help us understand Site usage and measure advertising performance. These providers may collect information about your activity on our Site and across other websites.
- Service providers who help us operate the Site, such as hosting providers, email delivery services, and phone tracking services.
- Legal or regulatory authorities when required by law, court order, or governmental regulation.
We do not sell your personal information to third parties for their own marketing purposes.
Analytics and Tracking
We use analytics software to track visitor behavior on the Site. This helps us understand which pages are most useful, where visitors come from, and how we can improve the experience. Analytics data may be associated with your IP address or device identifiers but is used in aggregate to improve the Site.
We may also use call tracking software to measure the effectiveness of phone inquiries. If you call a tracking number displayed on the Site, information about that call (such as duration, caller area code, and call recording or transcription) may be collected and stored.
Data Retention
We retain your quote request information for as long as needed to fulfill the purpose for which it was collected and to comply with our legal obligations. You may request deletion of your information by contacting us at the email address below.
Your Rights
Depending on where you live, you may have the right to access, correct, or delete your personal information. You may also have the right to opt out of certain data sharing. To exercise any of these rights, please contact us at hello@esaquotes.com.
Children's Privacy
The Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page with a revised date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at hello@esaquotes.com.